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ABOUT

ABOUT US?

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GRUPO KLASIKO is a franchisee and representative of luxury brands, leader in Latin America, working together with the most important brands in the fashion world for more than 30 years, including Hugo Boss, SuitSupply, Armani Exchange, Moncler, Kiton, Pal Zileri, Paul & Shark, Corneliani and Stuart Weitzman .
We are located in Panama, and we currently operate our stores in Panama, Colombia and Costa Rica, and our online store has distribution of our brands in Panama.

OUR ORIGIN

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GRUPO KLASIKO was founded in 1990 in the Republic of Panama. The idea of this company, created with 100% Panamanian capital, arose from a businessman who, traveling through other companies, was able to explore businesses in the main world capitals, realizing the need to offer quality clothing brands in his country and region.

Since its inception, the group's philosophy has been to represent the best brands in the world, taking advantage of the low administrative costs that the country offers so that they can offer a more competitive price than the rest of the region and offer a personalized luxury service. to all your customers.

This philosophy has been maintained over time and has allowed us to grow and represent 9 brands in 3 countries, with 12 points of sale currently in operation.

SHIPPING & RETURNS:

Shipping

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When you shop in GRUPO KLASIKO online, the merchandise is sent by courier service to your requested address within a maximum period of 2 business days, although in most cases you will receive it within 24 hours from when you place the order.

Shipping costs $5.00 on orders within Panama City, and $10.00 on orders shipping outside of Panama City.

RETURNS

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RETURNS:

Our return policy lasts for 30 days from the execution of the purchase. If 30 days have passed since your purchase, we cannot offer you a credit or exchange note. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and with its original labels.

To complete your return, email us at info@grupoklasiko.com and send your item along with your receipt to:

Grupo Klasiko, Ave. Samuel Lewis and Calle 54 Obarrio, Edificio Plaza 54, Piso 3, Panamá.

CREDIT NOTES:

Once your return is received and inspected, we will send you an email notifying you of the approval or rejection of your credit note. If approved, your credit note will be processed and a credit will automatically be applied to your account, within a certain number of days.

DISCOUNTED ITEMS (if applicable):

Only items can be returned at a regular price, returns of sale items will not be accepted. All items purchased on sale are final purchases.

REPLACEMENTS (if applicable):

We only replace the items if they are defective or damaged. If you need to exchange it for the same item, please email us at info@grupoklasiko.com and send your item to:

Grupo Klasiko, Ave. Samuel Lewis and Calle 54 Obarrio, Edificio Plaza 54, Piso 3, Panamá.

SHIPPING:

To return your product, you must send it to:

Grupo Klasiko, Ave. Samuel Lewis and Calle 54 Obarrio, Edificio Plaza 54, Piso 3, Panamá.

You will be responsible for paying the shipping costs to return your items. Depending on where you live, the time it takes to get your exchanged product to you may vary.

LEGAL:

PRIVACY POLICY

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This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase at shop.grupoklasiko.com (the "Site").

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you navigate the Site, we collect information about the individual web pages or products you see, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".

WE COLLECT DEVICE INFORMATION USING THE FOLLOWING TECHNOLOGIES
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- The "log files" track the actions that occur on the Site and collect data that includes your IP address, browser type, Internet service provider, referral / exit pages and date / time stamps.
- "Web beacons", "tags" and "pixels" are electronic files that are used to record information about how you navigate the Site.

Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address and telephone number). to this information as "Order Information".

When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the order information that we generally collect to fulfill orders placed through the Site (including processing your payment information, arranging shipping, and supplying invoices and / or order confirmations). In addition, we use this ordering information to:
- Communicate with you;
- Review our requests for potential risk or fraud; and
- When you are in line with the preferences you have shared with us, we will provide you with information or advertising related to our products or services.

We use the device information we collect to help us detect potential risks and fraud (in particular, your IP address) and, more generally, to improve and optimize our site (for example, by generating analysis of how our customers navigate and interact) the Site, and to evaluate the success of our marketing and advertising campaigns).

SHARE YOUR PERSONAL INFORMATION
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also choose not to participate in Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other legal request for information we receive, or to protect our rights.

BEHAVIORAL ADVERTISING
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can choose not to receive targeted advertising using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you can choose not to participate in some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not change the data collection and use practices of our Site when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access the personal information that we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us through the contact information below.

In addition, if you are a European resident, we note that we are processing your information to fulfill contracts we may have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests mentioned above. . Also, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will keep your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

MINORS
The site is not intended for persons under the age of 18.

CONTACT US
For more information about our privacy practices, if you have questions or if you want to file a complaint, please contact us by email at info@grupoklasiko.com or by mail using the details provided below:

Klasiko Group
[Re: Privacy Compliance Officer]
Grupo Klasiko, Ave. Samuel Lewis and Calle 54 Obarrio, Edificio Plaza 54, Piso 3, Panamá.

TERMS OF SERVICE

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OVERVIEW

This website is operated by Grupo Klasiko. Throughout the site, the terms "we", "us" and "our" refer to the Klasiko Group. Grupo Klasiko offers this website, which includes all the information, tools and services available from this site for you, the user, conditioned on your acceptance of all the terms, conditions, policies and notices established herein.

By visiting our site and / or purchasing something from us, you participate in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including additional referenced terms and conditions and policies here and / or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, providers, customers, merchants, and / or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree with all the terms and conditions of this agreement, you will not be able to access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current store will also be subject to the Terms of Service. You can review the latest version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and / or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use or access to the website after the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our products and services.

SECTION 1 - TERMS OF THE ONLINE STORE

By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including without limitation copyright laws).

It must not transmit worms or viruses or any code of a destructive nature.

A violation or violation of any of the Terms will result in the immediate termination of its Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to meet and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, the use of the Service or access to the Service or any contact on the website through which the service is provided, without our express written permission. . .

The titles used in this agreement are included for convenience only and will not limit or affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND CURRENT INFORMATION

We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes on our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

The prices of our products are subject to change without prior notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We will not be responsible to you or any third party for any modification, price change, suspension or interruption of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that the display of any color on your computer monitor is accurate.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region, or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not guarantee that the quality of the products, services, information or other material purchased or obtained by you meets your expectations, or that any error in the Service is corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to reject any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card and / or orders that use the same billing and / or shipping address. In the event that we make a change or cancel an order, we may attempt to notify you by contacting the email and / or billing address / telephone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be made by distributors, resellers, or distributors.

You agree to provide current, complete and accurate account and purchase information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as necessary.

For more details, see our Return Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we do not monitor, control, or contribute.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations, or conditions of any kind and without any endorsement. We will have no liability arising from or related to your use of optional third-party tools.

Any use you make of the optional tools offered through the site is at your own risk and discretion, and you must ensure that you are familiar with and approve of the terms under which the tools are provided by the relevant third-party providers.

We may also, in the future, offer new services and / or features through the website (including the launch of new tools and resources). Such new features and / or services will also be subject to these Terms of Service.

SECTION 8 - THIRD PARTY LINKS

Certain content, products and services available through our Service may include materials from third parties.

Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not guarantee or have any responsibility for third party materials or websites, or for any other third party material, product or service.

We are not responsible for any loss or damage related to the purchase or use of goods, services, resources, content or any other transaction made in relation to third party websites. Please review third party policies and practices carefully and make sure you understand them before making any transaction. Complaints, claims, concerns or questions related to third party products should be directed to third parties.

SECTION 9: USER COMMENTS, COMMENTS AND OTHER COMMUNICATIONS

If, at our request, you submit certain specific submissions (for example, contest entries) or without a request from us, you submit creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by by mail or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you submit to us. We do not and will not be required (1) to keep any comments confidential; (2) pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or delete content that, in our sole discretion, we determine is illegal, offensive, threatening, libelous, defamatory, pornographic, obscene, or objectionable or violates the intellectual property of any party or these Terms of Service .

You agree that your comments will not violate any third party rights, including copyright, trademark, privacy, personality, or other personal or property rights. Furthermore, you agree that your comments will not contain defamatory or illegal, abusive or obscene material, nor will they contain any computer virus or other malware that may affect in any way the operation of the Service or any related website. You cannot use a false email address, pretend to be someone other than yourself, or mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We do not assume any responsibility and we do not assume any responsibility for the comments published by you or any third party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may be related to product descriptions, prices, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Service or on any related website is inaccurate at any time without prior notice (even after you have submitted your order. ).

We do not assume any obligation to update, modify or clarify information on the Service or on any related website, including, among others, price information, except as required by law. No specified update or refresh date applied on the Service or on any related website should be taken to indicate that all information on the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any illegal purpose; (b) request others to carry out or participate in illegal acts; (c) violate any local, international, federal, provincial or state regulation, norm, law or ordinance; (d) infringe or violate our intellectual property rights or the intellectual property rights of third parties; (e) harass, abuse, insult, harm, defame, slander, belittle, intimidate, or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) presenting false or misleading information; (g) to upload or transmit viruses or any other type of malicious code to be used or may be used in any way that affects the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) to spam, phishing, pharm, pretext, spider, tracing, or scraping; (j) for any obscene or immoral purpose; or (k) interfere or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not warrant, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results that may be obtained from the use of the service are accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without notice.

You expressly accept that the use or the inability to use the service is at your own risk. The service and all products and services delivered to you through the service are provided (except as expressly stated by us) "as is" and "as available" for your use, without any representation, warranty or condition of any kind. , whether express or implied, including all implied warranties or terms of merchantability, marketable quality, fitness for a particular purpose, durability, title and non-infringement.

In no event will Grupo Klasiko, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any other direct, indirect, incidental, punitive, special type , or consequential damages of any kind, including but not limited to loss of earnings, loss of income, loss of savings, loss of data, replacement costs, or any similar damage, whether by contract, tort (including negligence), liability strict or otherwise, arising from your use of any of the services or products purchased using the service, or for any other claim related in any way to your use of the service or any product, including, without limitation, any error or omission in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or produ cto) published, transmitted or made available through the service, even if you are informed of its possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold Grupo Klasiko and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claims. or lawsuit, including reasonable attorney fees, made by a third party due to your breach of these Terms of Service or the documents incorporated by reference, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision will be enforceable to the fullest extent permitted by applicable law, and the non-enforceable portion will be deemed separate from these Terms of Service, Such determination will not affect the validity and applicability of any other remaining provision.

SECTION 16 - TERMINATION

The obligations and responsibilities of the parties contracted before the termination date will survive the termination of this agreement for all purposes.

These Terms of Service are effective unless we or we terminate them. You can terminate these Terms of Service at any time by notifying us that you no longer want to use our Services or when you stop using our site.

If in our sole discretion you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain responsible for all amounts due up to and including the termination date; and / or consequently may deny you access to our Services (or any part thereof).

SECTION 17 - COMPLETE AGREEMENT

Failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules published by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, replacing any prior or contemporaneous agreements, communications and proposals. , whether oral or written, between you and us (including but not limited to previous versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service will not be interpreted against the writing party.

SECTION 18 - APPLICABLE LAW

These Terms of Service and any other agreement by which we provide Services to you will be governed and interpreted in accordance with the laws of Panama.

SECTION 19 - CHANGES TO THE TERMS OF SERVICE

You can review the latest version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to periodically check our website for changes. Your continued use of or access to our website or Service after the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to info@grupoklasiko.com .

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